FAQ's
1How do i make a purchase?
Shopping at ANTONIO CANNIZZO DESIGN is easy:
Once you have found an item, select your size and use the ‘ADD TO SHOPPING BAG’ button underneath.
Review the items in your shopping bag by selecting the ‘SHOPPING BAG’ link at the top of the page. You can add products to your Wish List or use the ‘REMOVE FROM BASKET’ link to delete items from your shopping bag.
Click on ‘PROCEED TO PURCHASE’ to complete your order.
2Do i need to set up an account to place an order?
Register with us and you will be able to enjoy the following benefits through your ANTONIO CANNIZZO DESIGN account:
Gain access to your Wish List and Recommendations
Be notified when new stock arrives
Save your address
Manage your account details , email preferences and see order status.
3How do i know if an item is in stock? [:en] [:it]Come posso sapere se un articolo è in magazzino? [:it]
All items are created upon customers orders so there is not stock amount. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.If the product you want to buy is out of stock we will create them for you and we will need from 10 to 15 working days for the realization.
4Why are shipping restriction applied to some items?
Due to international trading agreements and regulations, ANTONIO CANNIZZO DESIGN is obliged to adhere to particular shipping restrictions.
If you add a product to your shopping bag that we are not permitted to ship to your country, the site will automatically identify it and prompt you to remove it. To proceed with purchasing this item, you would need to is it to a different destination address.
For more information, please read our Shipping information.
5Are the gems on your site natural?
All our gems are unique examples of natural origin and quality guaranteed by gemological certification. We import directly from the source by ensuring the best quality at the most competitive price.
6Can I have two stones exactly the same?
All our gems are unique and of natural origin and therefore not replicable. We can find similar but never the same gems. The pairs or seams we offer are very similar in color and size and are therefore suitable for making earrings or in jewelry.
7How long does it take to make a tailored ring?
15-20 working days from design approval
8Can I make engravings on my ring?
Yes, you can name, date, or short phrases on custom jewelry.
